Terms of Use
Last updated: 10 July 2026
Article 1 - Parties
1.1 This User Agreement (the "Agreement") is entered into by and between, on the one part, OME Teknoloji Yazılım Sanayi ve Ticaret A.Ş. ("yeschef" or the "Company") and, on the other part, the restaurant business (the "User" or the "Restaurant") that registers as a user on the platform located at useyeschef.com (the "Platform"). 1.2 The Agreement enters into force upon its approval by the User in electronic form and remains in force unless terminated in accordance with the procedures set out in the Agreement.
Article 2 - Definitions
2.1 Platform: Refers to the multi-platform order-management service provided by yeschef on a cloud-based basis and accessed through web and/or mobile interfaces. 2.2 Integrated Platforms: Refers to Trendyol Yemek, Yemeksepeti, Getir Yemek, Migros Yemek, through which the Restaurant receives orders, and other third-party order platforms that may be supported by yeschef from time to time. 2.3 Service: Refers to the services within the scope defined in Article 3 of this Agreement. 2.4 Content: Refers to any and all menu, product, price, order and other data entered into the Platform by the Restaurant or flowing into the Platform through the Integrated Platforms. 2.5 Authorized User: Refers to an employee or third party authorized by the Restaurant to use the Platform.
Article 3 - Subject Matter and Scope of Service
3.1 This Agreement is entered into for the purpose of determining the rights and obligations of the parties with respect to the User's benefit from the Service accessed through the Platform and to the Content transferred to the Platform. 3.2 The Service (Basic package) comprises the following functions: • Aggregation of orders received from the Integrated Platforms into a single panel (order-flow integration); • Menu management (display and editing of menu and product information); • Product enable/disable (management of opening and closing products for sale). 3.3 Out of scope: The Service under this Agreement DOES NOT COVER cash register device (ÖKC) integration, e-Adisyon (electronic check), payment collection at the door or at the table, table order taking, courier location tracking, or inventory and accounting management services. Any and all legal obligations relating to these functions belong exclusively to the Restaurant, and yeschef cannot be held liable for these matters. 3.4 yeschef reserves the right to update, develop or modify the scope, functions and package contents of the Service from time to time.
Article 4 - Integrated Platform Connection and Authorization
4.1 In order for the Service to be provided, the User shall provide the necessary API authorization and/or access credentials so that yeschef may access the User's own accounts on the Integrated Platforms. The connection may be established through application programming interface (API) authorization and/or the provision of access credentials, in accordance with the methods offered by the relevant platform. 4.2 The User acknowledges and declares that it is the owner of the accounts on the Integrated Platforms or is authorized to act on behalf of those accounts, and that it authorizes yeschef to connect to those platforms on its behalf. 4.3 The Integrated Platforms belong to third parties. yeschef is not responsible for changes in the access conditions of these platforms, API interruptions, access cancellations or service interruptions. yeschef makes no warranty as to the accuracy, completeness or timeliness of the data flowing from the Integrated Platforms. 4.4 The User is obliged to comply with its agreements with the Integrated Platforms and with the terms of use of those platforms. It is the User's responsibility to ensure that the connection established through yeschef does not constitute a violation of the relevant platform's terms.
Article 5 - Rights and Obligations of the Parties
5.1 The User shall provide the requested information completely, accurately and up to date in order to benefit from the Service, and shall update such information immediately in the event of any change. yeschef is not responsible for any inability to access the Service due to information being incomplete, untrue or not up to date. 5.2 The User acknowledges and declares that it accesses the Platform on behalf of a business and is authorized to represent that business. In such case, the rights and obligations arising from the User status belong to the relevant business. 5.3 Access to the Platform is carried out with an email address and password. The User is responsible for the confidentiality and security of the password; every transaction carried out with these credentials is deemed to have been carried out by the User. In the event that unauthorized use becomes known, the situation shall be reported to yeschef immediately. 5.4 The User may define Authorized Users and determine their level of authorization. The User is responsible for the Authorized Users' use of the Platform and for their compliance with this Agreement. 5.5 The Content entered into or flowing into the Platform is owned by the User, and responsibility for the Content belongs to the User. The User is exclusively responsible for the accuracy, currency and compliance with legislation of the menu, product and price information. 5.6 The User acknowledges and undertakes that it will not engage in activities that would jeopardize the security of the Platform or the systems on which it is hosted, will not gain unauthorized access, will not transfer malicious files or unlawful Content, will not copy the Platform software, will not reverse-engineer it, and will not attempt to access its source code. 5.7 The User's use of the Service may be subject to transaction volume, storage capacity and other technical restrictions. Such restrictions are specified within the Platform. 5.8 yeschef takes reasonable measures to prevent data loss; however, it does not warrant that no loss of Content will occur. It is recommended that the User separately keep a backup of critical Content.
Article 6 - Fees and Payment Terms
6.1 In consideration of benefiting from the subscription package it selects on the Platform, the User is obliged to pay the fee for that package as specified on the Platform. 6.2 The specified fee of the selected subscription package is charged automatically each month throughout the subscription period. The current fees, payment terms and effective dates are announced in the relevant sections of the Platform. 6.3 yeschef may offer a free trial period to new users. The trial period is initially 14 (fourteen) days; however, yeschef reserves the right to shorten, extend, change or completely remove the trial period. At the end of the trial period, the membership converts into a paid subscription according to the selected package. 6.4 Unless cancelled by the User in the manner specified in this Agreement, the subscription is automatically renewed at the end of each period. 6.5 Any and all taxes, duties and similar obligations relating to the fees belong to the User. yeschef may store the User's payment information, in accordance with the relevant legislation and security standards, or have it stored through authorized payment service providers, for the purpose of carrying out subscription and payment transactions.
Article 7 - Cancellation of Subscription, Term and Termination of the Agreement
7.1 This Agreement enters into force upon its acceptance by the User in electronic form and remains in force unless terminated as set out below. 7.2 The User may cancel its subscription itself at any time through the Platform or by a notice to be sent to destek@useyeschef.com. The cancellation takes effect at the end of the current payment period. Fees paid for expired or cancelled periods are not refunded. 7.3 yeschef may terminate the Agreement without showing any justification, by giving notice with reasonable prior notice. In the event that the User acts in breach of this Agreement, its annexes or the applicable legislation, yeschef has the right to suspend the User status or to terminate the Agreement for just cause with immediate effect. 7.4 Termination of the Agreement does not eliminate the rights and obligations of the parties that have arisen up to the date of termination. As of the date of termination, the User's access to the Platform ends. 7.5 Following termination or the expiry of the subscription, yeschef shall, without prejudice to legal retention obligations, endeavour to grant the User read-only access to or the ability to export its Content for a reasonable period. At the end of this period, the Content may be deleted, destroyed or anonymized in accordance with the legislation.
Article 8 - Intellectual Property Rights
8.1 Any and all rights, ownership and interest in the Platform, software, interface, design, trademark, logo and contents belong to yeschef. Under this Agreement, the User is granted a personal, non-transferable, non-exclusive and time-limited license to use the Platform. 8.2 The User may not copy, reproduce, modify, reverse-engineer the Platform or its software, or attempt to access its source code. No link may be made to or from the Platform without yeschef's express permission. 8.3 The User may not use yeschef's trade name, trademark, logo or domain name without yeschef's written permission. 8.4 The User grants yeschef the necessary right of use for the processing, copying, transmission, storage and backup of the Content, for the purpose of providing the Service.
Article 9 - Data Processing and Confidentiality
9.1 yeschef processes the personal data shared with the User within the framework of the yeschef Information Notice, which constitutes an integral annex, and the provisions of the Turkish Personal Data Protection Law No. 6698 ("KVKK"). 9.2 The User accepts that yeschef may use anonymized and/or aggregated data, in a manner that does not render identity determined or determinable, for the purposes of improving the Service, performance evaluations and statistical analyses. 9.3 With respect to the personal data flowing into the Platform through the Integrated Platforms and belonging to end customers (consumers who place orders), yeschef acts as a data processor acting in accordance with the User's instructions and on its behalf. The Data Controller for this data is the User, and the obligations of informing end customers and, where necessary, obtaining explicit consent belong to the User.
Article 10 - Limitation of Liability
10.1 The Platform, software and contents are provided "AS IS". yeschef does not undertake that the Service will be uninterrupted, error-free or accessible 24/7. yeschef is not responsible for problems arising from the internet infrastructure and service provider that enable access to the Platform. 10.2 yeschef cannot be held responsible for the services of the Integrated Platforms, for the content of the data flowing from these platforms, or for the interruptions, changes or access cancellations on these platforms. 10.3 The User is exclusively responsible for the Content it enters into or flows into the Platform and for its use of the Service, and holds yeschef harmless from any and all claims that may come from third parties, including intellectual property infringements. 10.4 yeschef's total liability under this Agreement is, in any event, limited to the amount actually paid by the User in consideration of the Service within the 12 (twelve) months preceding the date on which the relevant damage arose. yeschef is not responsible for loss of profit, loss of reputation, or indirect, incidental or punitive damages.
Article 11 - Amendment of the Agreement
11.1 yeschef has the right to update this Agreement and its annexes. Amendments are notified to the User through the Platform or by email and enter into force upon the next use of the Platform. If the User does not accept the amendments, it may terminate its subscription in the manner specified in this Agreement.
Article 12 - Miscellaneous Provisions
12.1 The invalidity of any provision of this Agreement does not affect the validity of the remaining provisions of the Agreement. 12.2 This Agreement forms a whole together with its annexes. In the event of a conflict between the Agreement and its annexes, the provisions in the relevant annex shall prevail. 12.3 Notices between the parties are made through the email address notified by the User during registration or through in-Platform notifications. Communication made by email is deemed to be written communication. It is the User's responsibility to keep the email address up to date. 12.4 The User may not transfer its rights and obligations arising from this Agreement to third parties without yeschef's written approval. 12.5 The Istanbul (Çağlayan) Courts and Enforcement Offices have jurisdiction over disputes arising from this Agreement.
Contact and Data Controller Identification Details
Title: OME TEKNOLOJİ YAZILIM SANAYİ VE TİCARET A.Ş. MERSIS No: 0642110103700001 Tax Office: Beyoğlu Website: https://useyeschef.com Email: destek@useyeschef.com